Shipping & Payment policy

Shipping Geography and Courier Services

At Ethicus, we partner with trusted courier services such as Delhivery, DTDC & Professional Couriers for deliveries within India, and DHL for international shipments.

We are committed to ensuring that your order reaches you safely and on time, regardless of your location. In the event that your location is not serviceable by our primary couriers, we will arrange for alternate delivery options to ensure a smooth process. To help us facilitate timely deliveries, please provide your complete address, including the pin code, along with a primary and alternate contact number at the time of your order.

Shipping Cost

For Shipping Within India, we offer free shipping.

For international shipping, shipping and any additional charges will be added according to the country of delivery and the shipping charges will be reflected on the checkout page of our website. Shipping charges will cover only the shipping cost and do not cover the customs or VAT charges, based on the country of import the charge should be borne by the buyer of the product.

    Transit Time and Charges

    For Domestic shipment, your order may take up to 7 working days from the date of receipt of order to the actual date of dispatch.

    For International Shipment, your order may take up to 12 working days from the date of receipt of order to the actual date of dispatch. 

    You will be notified the approximate delivery time after your purchase. If you require any products to be delivered on any particular date, please write to us at info@ethicus.in. We will try our best to deliver on the requested date.


    Please note the delivery times are estimates only and we cannot be held accountable for unforeseen circumstances such as unexpected travel delays from the carrier, bad weather conditions, riots, pandemics or any acts of God.

    Return Transit Policy

    The right to accept returns is solely the decision of Ethicus. In case returns are made by customers where there has been no fault on part of Ethicus, the entire shipping cost must be borne by the customers. Products thus returned must be unused and should be in original condition and packaging. Also courier services of Reputable standards must be used and the liability rests entirely on the sender in the event of the loss of product while shipping the product back.

    Should You have further queries in this matter please feel free to contact us at info@ethicus.in

    PAYMENT POLICY

    We accept all major Debit and Credit cards (including Master Card, Visa and American Express).We also provide Netbanking option across all major banks and we use RazorPay as our payment gateway partner. Incase of any issues you can mail us at orders@ethicus.in .